FAQ

Clear answers for the core member flow.

The platform is intentionally simple: join, activate, enter the right product, and keep the experience focused.

How do trials work?

Each product offers a 30-minute trial

Mines and Keno can be entered through the trial flow, including the themed seed gate, before the timed entitlement closes again.

How does payment work?

Paid offers create the bill instantly

When you choose a paid offer, PlaySTAKE TOP creates the OxaPay invoice immediately and activates access after confirmation.

What happens after payment?

Access is granted automatically

Successful confirmation updates the order state and unlocks the matching product without needing a second manual form.

Do I need an account?

Yes, member identity drives access

The platform uses the account session to track activation, trials, and paid product entitlement consistently.